Case Study Details
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- Tracing a client
Client request:
A financial institution needs to trace a client who has defaulted on a loan. The client has not responded to any communication, and the institution requires detailed information to proceed with legal action and recovery efforts.
Tracing a client
Step-by-step process
Initial information gathering:
Client submission: The financial institution submits the client’s basic information to Mikaara Services, including name, last known address, phone numbers, email addresses, and any other relevant details.
Verification and cross-referencing: Consumer trace: Mikaara Services begins by conducting a Consumer Trace to locate the client's current whereabouts using various databases and public records.
Consumer detail confirmation:
Verify the accuracy of the information provided to ensure the client’s details are up to date.
Advanced search techniques:
Consumer telephone trace web service: Utilize this service to trace active phone numbers linked to the client. Contactability bureau: Use multiple search mechanisms and proprietary databases to increase the probability of locating the client.
Property and employment information:
Consumer property information: Check for any property holdings under the client’s name to determine potential assets and locations. Consumer directorship link: Identify any business directorships that may provide additional contact points or addresses. Qualification verification: Verify employment and qualifications to identify potential workplaces.
Financial and legal status checks:
Credit profile:
Obtain a detailed credit profile to understand the client’s financial behaviour and potential locations based on financial activities. Adverse product: Identify any adverse financial behaviours that may provide clues about the client’s situation. Debt review enquiry: Check if the client is under debt review, which might provide their current address or contact details. Contact details and likelihood assessment: Contact details and contactability: Verify and rank the likelihood of contacting the client using different phone numbers, email addresses, and social media profiles. Contact ability index: Rank the potential contactable numbers to prioritize communication efforts.
Social media and digital presence:
Social media screening: Analyse the client’s social media profiles for any recent activity or location check-ins that could help in locating them.
Real-time verification:
Real-time identity verification: Utilize services to confirm the client's identity and ensure the information collected is accurate and up to date.
Final report and recommendations:
Comprehensive report: Compile all findings into a detailed report, including current contact information, property holdings, employment details, and any other relevant data. Actionable insights: Provide the financial institution with actionable insights and recommendations for next steps, which may include legal action or direct contact attempts.
Example report summary
Client name: John Doe
Current address: 123 Main St, Cityville
Phone numbers: +123456789 (most likely), +987654321 (alternative)
Email: johndoe@example.com
Employment: XYZ Corporation, Director
Property holdings: Property at 456 Elm St, Cityville
Credit profile: Moderate risk, recent defaults noted
Social media activity: Last active 3 days ago, recent check-in at Cityville Gym
Additional notes: Client has a directorship at ABC Ltd., potential contact through business premises
Conclusion
By leveraging its extensive suite of tracing services, Mikaara Services ensures a thorough and efficient process to locate and verify client information, providing the financial institution with the necessary data to proceed with their recovery efforts. This approach not only enhances the likelihood of successful contact but also provides a comprehensive understanding of the client’s current status.
Verification and cross-referencing: Consumer trace: Mikaara Services begins by conducting a Consumer Trace to locate the client's current whereabouts using various databases and public records.
Consumer detail confirmation:
Verify the accuracy of the information provided to ensure the client’s details are up to date.
Advanced search techniques:
Consumer telephone trace web service: Utilize this service to trace active phone numbers linked to the client. Contactability bureau: Use multiple search mechanisms and proprietary databases to increase the probability of locating the client.
Property and employment information:
Consumer property information: Check for any property holdings under the client’s name to determine potential assets and locations. Consumer directorship link: Identify any business directorships that may provide additional contact points or addresses. Qualification verification: Verify employment and qualifications to identify potential workplaces.
Financial and legal status checks:
Credit profile:
Obtain a detailed credit profile to understand the client’s financial behaviour and potential locations based on financial activities. Adverse product: Identify any adverse financial behaviours that may provide clues about the client’s situation. Debt review enquiry: Check if the client is under debt review, which might provide their current address or contact details. Contact details and likelihood assessment: Contact details and contactability: Verify and rank the likelihood of contacting the client using different phone numbers, email addresses, and social media profiles. Contact ability index: Rank the potential contactable numbers to prioritize communication efforts.
Social media and digital presence:
Social media screening: Analyse the client’s social media profiles for any recent activity or location check-ins that could help in locating them.
Real-time verification:
Real-time identity verification: Utilize services to confirm the client's identity and ensure the information collected is accurate and up to date.
Final report and recommendations:
Comprehensive report: Compile all findings into a detailed report, including current contact information, property holdings, employment details, and any other relevant data. Actionable insights: Provide the financial institution with actionable insights and recommendations for next steps, which may include legal action or direct contact attempts.
Example report summary
Client name: John Doe
Current address: 123 Main St, Cityville
Phone numbers: +123456789 (most likely), +987654321 (alternative)
Email: johndoe@example.com
Employment: XYZ Corporation, Director
Property holdings: Property at 456 Elm St, Cityville
Credit profile: Moderate risk, recent defaults noted
Social media activity: Last active 3 days ago, recent check-in at Cityville Gym
Additional notes: Client has a directorship at ABC Ltd., potential contact through business premises
Conclusion
By leveraging its extensive suite of tracing services, Mikaara Services ensures a thorough and efficient process to locate and verify client information, providing the financial institution with the necessary data to proceed with their recovery efforts. This approach not only enhances the likelihood of successful contact but also provides a comprehensive understanding of the client’s current status.